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Terms of Service

Last updated: June 2026 · COPULAR LTD

1. About Us

These Terms of Service govern your use of medianest.uk and any services provided by COPULAR LTD (Company No. 17043501), registered at C/O The Old Vicarage, Church Close, Boston, Lincolnshire, England, PE21 6NA.

2. Services Provided

We provide the following services:

  • Social media management — content planning, creation, scheduling and reporting for Instagram, TikTok and Facebook.
  • Brand strategy and consulting — brand positioning, messaging, visual identity direction and campaign planning.

3. How to Place an Order

Services are not purchased directly through this website. To engage our services, contact us via the contact form on this website, by email at [email protected], or by telephone on 07575 431 356. We will arrange an initial discovery call and provide a written proposal and quote. A contract is formed when both parties have agreed in writing to the proposal terms.

4. Payment Terms

Upon agreement of a proposal, an invoice will be issued. Payment is due within 14 days of the invoice date unless otherwise agreed in writing. For retainer services, invoices are issued monthly in advance. We accept payment by bank transfer. We do not accept payment through this website.

5. Delivery and Fulfilment

All services are delivered remotely. The timeline and specific deliverables for each engagement are agreed in writing before work commences. Social media management services begin within 5 business days of contract signature. Project-based services (brand strategy) are delivered according to the agreed project schedule.

6. Cancellation and Refunds

  • Retainer services: Either party may terminate with 30 days written notice to [email protected]. Services and fees continue through the notice period.
  • Project-based services: Deposits paid are non-refundable once the discovery or strategy phase has been delivered. If we are unable to complete a project, a pro-rata refund will be issued for work not yet performed.

7. Intellectual Property

All deliverables created for a client (content, strategies, creative assets) become the client's property upon receipt of full payment. We retain the right to reference completed work in our portfolio unless otherwise agreed in writing.

8. Limitation of Liability

Our liability to you in connection with any service is limited to the fees paid for that service in the preceding 3 months. We are not liable for indirect losses, loss of profits, or loss of business arising from our services.

9. Dispute Resolution

If a dispute arises, please contact us in writing at [email protected]. We will endeavour to resolve disputes within 14 days. If a resolution cannot be reached, disputes shall be subject to the jurisdiction of the courts of England and Wales.

10. Governing Law

These terms are governed by the laws of England and Wales.

11. Changes to These Terms

We may update these terms from time to time. The current version is always available at this URL. Continued use of our services after an update constitutes acceptance of the revised terms.